FAQ'S

Below, you will find a list of the questions most frequently asked by our guests.

FAQ'S

Questions & Answers

Check-in time?

As a rough guide, the check-in time is after 1 p.m. if you arrive early you can store your luggage with us.
Early check-in to the room is subject to availability, but we will try to give you the room as early as possible.
*If the room is free before check-in time, we will be more than happy to give you your room at no additional cost.

Check-out time?

As a rough guide, the check-out time is before 10am. If you plan a late check out kindly let us know your departure time, we´ll do our best to satisfy your needs.

Is Reception open 24 hours?

Reception service is available from 6 am to 10 pm
but you can contact our reception staff, 24 /7 if you require emergency attention during your stay.

 

Which languages are spoken at Reception?

English, and Spanish.

Can I leave my luggage?

Yes, we can look after your luggage. If at check in your room is not ready yet or in case of early check out after .We will store your luggage free of charge on your check-in and check-out days.

Internet connection?

A wireless internet connection is available throughout the hotel.
The guest rooms feature hi-speed web connectivity (wireless).

Which is the nearest airport?

The nearest airport is Comandante FAP Germán Arias Graziani Airport
which is located around 40 km away/30 minutes from Huaraz town.
Eventually, there is no flight from Lima to Huaraz

If you have any questions feel free to contact us!

Or call +51986165067

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